I’m pleased to present the new RosYama website. The project was launched in 2011 as a service that lets people report potholes and demand that they be fixed, and it quickly became highly popular — over four years, together we helped eliminate more than 20,000 potholes. And that’s only the number users reported back to us, which many did not.
After us, many others created similar services, including the authorities. Official apps from governors and mayors where people can report potholes are fairly common now, but RosYama remains the most popular service.
And unfortunately, it remains just as relevant as ever — there are no fewer potholes, and the flood of petrodollars in recent years has not made Russia’s roads any better.
Over time, both the RosYama website and the mobile app became outdated, and it was clear that more modern ways of interacting with users were needed. We kept thinking about an update, but never quite got around to it.
Now, at last, we have. A new backend has been developed for the site, making it possible not only to implement a wide range of features, but also to build mobile apps for iOS and Android.
For now, we’ve prepared the site’s core functionality for launch — the features you already know well: adding potholes and submitting complaints to the traffic police (GIBDD, Russia’s State Traffic Safety Inspectorate).
On the old site, a user who had submitted a complaint could easily forget about it, lose access to the relevant email account, never receive a reply from the traffic police, or miss the message because it landed in spam.
The main changes aren’t visible at first glance, but now a huge share of the user’s workload is handled by the site itself: the new RosYama can automatically track replies coming in from the traffic police, notify users when a pothole’s status changes, provide detailed guidance at every stage, and explain what needs to be done next.
At the beginning of next year, we’ll release a mobile app. Until then, you can simply use the website from your phone.
After that, we’ll gradually roll out new features: for example, drafting appeals to the prosecutor’s office, the ability to group potholes on the same road, appointing regional coordinators, and so on.
Along with the backend, we also updated the site’s design, which had remained unchanged since the project was created.
The service is very simple and convenient:
The homepage shows overall statistics and the most recently repaired potholes:
If you look at the map, you can see the reported potholes:
They are divided into categories:
You can add a pothole to the site in three simple steps:
Potholes that pass moderation are added to the database and become visible to everyone who visits the site:
We’re launching the updated RosYama now, when road repair activity is slowing down, so that with your help we can fine-tune the website and mobile apps and, by spring, take the fight against bad roads to a new level.
Many thanks to those without whom this project would not have been possible:
Tags